Returns & Warranty
We stand behind every part we sell. Here's everything you need to know about our returns policy.
14-Day Returns
Return any unused part in its original packaging within 14 days of delivery for a full refund or exchange.
6-Month Warranty
All parts carry a 6-month warranty against manufacturing defects. Bring the part in or contact us on WhatsApp.
Exceptions
Electrical parts, consumables (filters, brake pads), and special-order items are non-returnable once installed.
How to Return a Part
- 1. Contact us on WhatsApp at (+237) 670 518 267 with your order reference.
- 2. Our team will confirm eligibility and arrange a collection or drop-off at our Bamenda store.
- 3. Refunds are processed within 2–3 business days via Mobile Money or bank transfer.